Harvey knows more about hotel sales than most hoteliers.
David C. Dorf, CHME
Harvey has a track record which covers hospitality sales exceptionally well, but more than that he understands needs of customers and prospects. He has worked both sides of the street, so he knows full well how to improve sales productivity.
Howard Feiertag, CHA, CHME, CMP, Hospitality Tourism Management Department
at Virginia Tech
The objective of a sales audit is to determine the effectiveness of a propertys group sales program and to offer suggestions on improvements for a better return on investment and ways to provide better customer service.
It is designed to find out if sales activities are supporting the propertys long-range marketing goals and the level at which they are currently being accomplished.
This is done by an examination of the various revenue producing areas of a property and the performance of the personnel responsible for each area. Part of the review and analysis may be done in advance of a visit.
The time required to complete an audit is determined by how extensive an audit is desired and what areas of the property need to be examined.
The examination may be conducted only on the operation of a sales department or it may include as many other departments as you feel necessary.
INITIAL FOLLOW UP REVIEWS (OFF SITE)
ON SITE REVIEWS
A written, diagnostic report, in narrative form, covering each area examined is provided.
The report reviews findings and identifies improvement opportunities in key sales areas.
Contact Harvey to conduct a sales audit.
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